To provide our services to you, collection of Personal Information, such as your contact details, including your name, email address and contact phone number, your business or company name; your payment and billing information, which we use to bill you for the Services and to process your payments, including credit card details. We may also collect details of conversations we have had with you or any other information relevant to us.

Use & Disclosure

Personal information collected by us will generally only be used and disclosed for the purpose it was collected. This includes maintaining your account and contact details, providing you with our products and services and processing payments. We may disclose your personal information to third parties or contractors who are integral to the provision of our services and business operations.

We may from time to time use personal information for another purpose where it would be reasonably expected by you or if permitted by the Privacy Act, including to discharge our professional obligations, effectuate or enforce a transaction, procuring advice from legal and accounting firms, auditors and other consultants.

Storage & Security

We cannot guarantee the security of any information transmitted to us via the internet and such transmission is at your risk. Personal information may be stored electronically through third party data centres, which may be located overseas, or in physical storage at our premises or third-party secure storage facilities. You are solely responsible for the maintaining the secrecy of any passwords and other account information pertaining to our Platform, apps, or services.  

Cookies, web beacons and analytics

When you interact with our Site, we strive to make your experience easy and meaningful. We, or our third-party service providers, may use cookies, web beacons (clear GIFs, web bugs) and similar technologies to track site visitor activity and collect site data. We may combine this data with the Personal Information we have collected from patients. Examples of information that we may collect include technical information such as your computer’s IP address and your browser type, an information about your visit such as the products you viewed or searched for, the country you are in, what you clicked on and what links you visited to get to or from our site. If we identify you with this information, any use or disclosure of that information will be in accordance with this Privacy Policy.

Marketing emails

We may send you direct marketing emails and information about products and services that we consider may be of interest to you. These communications will only be sent via email and in accordance with applicable marketing laws, such as the Spam Act 2004 (Cth) as you consented to upon registering for our Services. If, at any time, you would like to stop receiving these promotional emails, you may follow the opt-out instructions contained in any such email. Please note that it may take up to 10 business days for us to process opt-out requests. If you opt-out of receiving emails or promotions from us, we still may send you email about your account, your account or any Services you have requested or received from us, or for other customer service purposes. We do not provide your Information to other organizations for the purposes of direct marketing.

Changes to this policy

We may change this Privacy Policy from time to time. Any updated versions of this Privacy Policy will be posted on our Site – you should check periodically to review our current Privacy Policy, which is effective as of the effective date listed below. Your continued use of any of our Site and Services constitutes your acceptance and understanding of the Privacy Policy as in effect at the time of your use. This policy current as of July 1, 2020.

Complaints and Enquiries

If you have any questions or complaints regarding privacy, or if at any time you believe we may have wrongfully disclosed your Personal and Sensitive Information or breached our privacy obligations, please lodge your complaint in writing to: Cassie Hovey at cashovey@hotmail.com


Please read the following carefully: You acknowledge your understanding of our disclaimer when you use our website or any of our associated websites or webpages.

Provision of Education Information Only

Please remember that the information for users of the Hovey Exercise Physiology website and all associated sites including our Facebook and Blogs is presented by Hovey Exercise Physiology free of charge for the benefit of all users.
It is provided in the absence of a visit with a health care professional, must be considered as an educational service only. The information should not be relied upon as a medical consultation and is not designed to replace independent professional advice.
While visiting Hovey Exercise Physiology we exercise all care to ensure the accuracy of the material contained on this website and associated sites, the information on the site is made available on the basis of not providing professional advice on any particular health issue or other matter which should be considered a substitute for independent professional advice.
None of the content on this site or associated sites is intended to be used as medical advice. The information is not intended to be used to diagnose, treat, cure or prevent any disease, nor should it be used for therapeutic purposes or as a substitute for receiving your own health professional’s advice.
As such Hovey Exercise Physiology does not accept any liability for any loss, damage, or injury incurred by use of or reliance on the information provided on this website or any of the other associated websites or webpages.

Quality of Information

We make every effort to ensure the quality of the information available on this website and make the necessary updates to any information regularly when we become aware of the need for such an update. However we ask before relying on the information on this or any of our associated sites all users should carefully evaluate the accuracy, currency, completeness and relevance for their purposes of any information given and we further suggest individuals should obtain any appropriate professional advice relevant to their particular circumstances.The material contained on this and associated websites may include the views or recommendations of third parties and as such does not necessarily reflect the views of Hovey Exercise Physiology or indicate a commitment to a particular course of action.
We neither guarantee or assume legal liability or responsibility for the accuracy, currency, completeness or interpretation of the information contained on this or any of our associated sites.

Every endeavour is made to ensure that this and any associated websites and webpages are secure. However, users should be aware that the World Wide Web is an insecure public network. Giving rise to a potential risk that a user’s transactions are being viewed, intercepted, or modified by third parties or that files which the user downloads may contain computer viruses or other defects.

Hovey Exercise Physiology and associated parties accept no liability for any interference with or damage to a user’s computer system, software or data occurring in connection with this website or associated websites or webpages. Users are encouraged to take appropriate and adequate precautions to ensure that whatever is selected from this website is free of viruses or other contamination that may interfere with or damage the user’s computer system, software, or data.

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